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Writer's pictureChristopher Richardson

Know and Fix the Common Payroll Errors in QuickBooks

Common Payroll Errors in QuickBooks

When using this software, you may encounter specific errors and technical glitches. Among these, you might experience several common payroll errors in QuickBooks. Most QuickBooks Payroll errors occur when customers attempt to update the payroll software or tax table, set up an employee for a child support deduction, pay employees, and perform similar tasks. This encompasses errors in employee names, addresses, Social Security numbers, or tax withholding details. Such inaccuracies can lead to incorrect pay calculations and tax filings.

Dealing with QuickBooks Payroll errors can be a significant headache for QuickBooks users. We have compiled this blog. A thorough exposition of QuickBooks Payroll issues and their fixes may be found in this section.

Following this guide may be difficult as you need to perform the troubleshooting manually solutions. We recommend you connect with QuickBooks ProAdvisors for instant help by dialing 1.855.856.0042

What Causes QuickBooks Desktop Payroll Errors?

Indeed, here is a concise list of common issues that result in payroll errors in QuickBooks:

  • A tax table file in the CPS folder is corrupted.

  • Corrupted QuickBooks company file.

  • QuickBooks installation files or components may be corrupted.


A List of Common Payroll Errors in QuickBooks 

You might encounter a variety of errors when running the payroll services in the QuickBooks program. Below we have complied a list of such errors; let’s find them one-by-one.

  • QuickBooks error 40003

  • QuickBooks error 12XXX

  • QuickBooks PSXXX

  • QuickBooks payroll service server error

  • QuickBooks error 15XXX


Solutions to Fix Payroll Error in QuickBooks

Here are the best solutions to fix the payroll errors in QuickBooks Desktop; conduct these troubleshooting solutions carefully.


Solution 1: Rename the system's CPS folder

  • First and foremost, the user must update the QuickBooks payroll tax table.

  • Proceed to the local drive C:\Program Files\Intuit\QuickBooks 20XX\Components\Payroll\CPS after starting My Computer.

  • The letter XX in this indicates the year of the QuickBooks version, such as QuickBooks 2019, QuickBooks 2018, etc.

  • Next, the user should rename the CPS folder to CPSOLD and check if the issue has been resolved.

  • Re-update the QuickBooks payroll tax table and check if the problem has been resolved.


Solution 2: Use QuickBooks to Perform a Repair


  • Begin by clicking on the Start tab then choose Control Panel.

  • Double-click "Add or Remove" Programs after that.

  • Next, you must choose the QuickBooks application.

  • From the menu, choose Change or Remove Program. Then, click Next to access the QuickBooks Installation window.

  • Now, from the QuickBooks Maintenance Window, select Repair. Then, click  Next and Repair.

  • Lastly, in the QuickBooks Maintenance Complete Window, click Finish.


Solution 3: Launch Reboot.bat

Indeed, executing the reboot.bat file can assist in resolving common payroll errors. This batch file is located within the QuickBooks folder. The following is a list of the steps in this process:


  • Begin by closing QuickBooks Desktop or Payroll.

  • Afterward, locate the folder that contains the reboot.bat file.

  • Run the file as an administrator.

  • A DOS command window will appear; allowing the process to complete, and the window will close automatically.

  • Avoid manually closing the window.

  • Reboot the system.

  • Furthermore, open QuickBooks Desktop and verify if the issue reoccurs.


Ultimately, users will be equipped to address the most common payroll errors in QuickBooks and implement swift solutions. If your issues persist and you require additional assistance, please contact us at a toll-free number, 1.855.856.0042 to connect with a QuickBooks expert who can help resolve the issue.

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