Like any other online application, QuickBooks desktop software also comes up with a new update every once in a while. However, this update might get hindered when users face QuickBooks error 15101 during the update of QuickBooks desktop or payroll. This error could also appear if your computer briefly freezes.
In this blog, we will delve into the different elements that can initiate error 15101 and deliver comprehensive solutions. The error, accompanied by the warning message signifies issues while obtaining the latest version of QuickBooks desktop. This often requires attention to internet settings, specifically LAN configurations. By addressing these problems, you can settle the error and secure the smooth operation of QuickBooks.
If you find troubleshooting the QuickBooks error code 15101 challenging, don't hesitate to catch up with our technical specialists on our Toll-Free Number 1-855-856-0042. Our specialist team will navigate you through the reasons and explanations to effectively venture QuickBooks error 15101.
What Causes Error Code 15101 in QuickBooks?
The two scenarios that are most probable to induce error 15101 in QuickBooks desktop and interrupt your function are the ones detailed below.
One probable reason for QuickBooks error 15101 is issues with your internet settings. Error code 15101 may occur when QuickBooks experiences complications downloading or upgrading payroll or desktop software. This may occur if the LAN settings are not set up adequately or if there are connectivity issues.
QuickBooks error 15101 may be provoked by a missing digital signature certificate. This error arises when there are problems downloading or upgrading QuickBooks desktop or payroll because the digital signature certificate needed to verify the validity of updates cannot be discovered or is invalid.
Approaches to Troubleshoot QuickBooks Desktop Error 15101
QuickBooks expert team has indicated the following solutions for QuickBooks desktop error 15101.
Solution 1: Verify Internet Explorer Settings
You need to review the Internet Explorer settings to fix the issue.
To start the process, start the Run window. Now type ‘INETCPL.CPl’ and hit OK.
Then move the cursor to the ‘General’ tab and then click on ‘Website files' and ‘Temporary Internet files.’
Later, choose the ‘Delete’ option to get rid of the temporary files and unnecessary cookies.
Then head to the Connections tab and choose ‘LAN’ settings.
Further, head to the ‘Detect Settings’ option and choose the OK button.
Furthermore, head to the Advanced tab and find the security section.
Now take a look that TLS 1.2 is checked while TLS 1.0 and TLS 1.1 are unchecked.
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Solution 2: Installing the Digital Signature Certificate
This involves downloading and installing the certificate on your computer.
First, locate the QBW32.exe file by searching in Windows.
Right-click on QBW32.exe, and go to the ‘Properties’ section.
Then head to the Digital Signature tab and make sure to choose ‘Intuit Inc.’
View the certificate details, then install the certificate and restart your PC.
Finally, start QuickBooks again and get the latest update.
Conclusion
As we conclude, we trust that the outlined steps have provided valuable insights into resolving QuickBooks error 15101. However, if uncertainties persist or if the error persists, don't hesitate to reach out to our QuickBooks payroll technical support team at our Toll-Free Number 1-855-856-0042. Our experts are dedicated to offering impeccable assistance and ensuring a seamless resolution to your QuickBooks issues.
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